Sonyc Production · Terms of Service
Service Agreement

The following terms and conditions govern all use of this website and all content and services available at or through this website — including the videography services by Sonyc Production (herein referred to as the “Services”). Sonyc Production Services are owned and operated by Sonyc Production LLC (“Sonyc Production”). The Services offered are subject to your acceptance, without modification, of all the terms and conditions contained herein and all other rules and policies (including, without limitation, our Cookie and Privacy Policy) and other policies or procedures that may be published from time to time on this website by Sonyc Production (collectively referred to as the “Agreement”).

Please read this Agreement carefully before further using our website or ordering services. By accessing and using our website or by ordering Services, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all of the terms and conditions then you may not access the website or purchase our Services. If these terms and conditions are considered an offer by Sonyc Production LLC, acceptance is expressly limited to these terms. The Services are only made available to individuals who are at least 18 years old. Please read these terms carefully; and,

– Stop using this website if you disagree to the Website Terms or Privacy Policy.
– Do not purchase videography services, if you disagree to our Terms of Service.
– Contact us with concerns or questions by phone or the website contact form.

By continuing use of this website, and / or purchasing services, you hereby agree to the following & accept these terms below:

No Violation of Laws

You agree that you will not, in connection with your use of the Services, violate any applicable law or regulation. Without limiting the foregoing, you agree that you will not make available through Sonyc Production, SonycProduction.com, or our Services, any material or information that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity).

Misuse of Services

You may not connect to or use the Services in any way not expressly permitted by this Agreement. Without limiting the foregoing, you agree that you will not (a) institute, assist, or become involved in any type of attack, including without limitation denial of service attacks, upon our website or otherwise attempt to disrupt the Services or any other person’s use of the Service; or (b) attempt to gain unauthorized access to SonycProduction.com or Sonyc Production Services, Accounts registered to other persons, or the computer systems or networks connected to the Services.

Your Account

If you login on the Services, you are responsible for maintaining the security of your account, the accuracy of information associated with your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the Services. You must immediately notify Sonyc Production of any unauthorized uses of your account or any other breaches of security. Sonyc Production will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

Changes

Sonyc Production reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement and relevant policies periodically for changes. Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes acceptance of those changes.

Sonyc Production may also, in the future, offer new services and / or features through the Services — including the release of new tools, resources or features. New features or new services shall be subject to the terms and conditions of this Agreement.

Intellectual Property

This Agreement does not transfer from Sonyc Production to you any Sonyc Production or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Sonyc Production. Our trademarks, websites, the Sonyc Production logo, and all other trademarks, service marks, graphics and logos used in connection with this website, or the Services, are copyright, trademarks or registered trademarks of Sonyc Production or Sonyc Production’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right, nor license, to reproduce or otherwise use any Sonyc Production or third-party trademarks except as explicitly permissioned in writing, and / or as defined in this Agreement.

Termination

Sonyc Production may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement, simply discontinue using the Services and stop using this website. All provisions of this Agreement which by their nature should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties

Services are provided “as is”. Sonyc Production and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, non-infringement and similar warranties. Neither Sonyc Production nor its suppliers and licensors, makes any warranty that the Services or the Website (sonycproduction.com) will be error free or that access thereto will be continuous or uninterrupted. You hereby understand that you download from, or otherwise obtain content or services through, the Services and SonycProduction.com at your own discretion and risk.

Limitation of Liability

In no event will Sonyc Production, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental and / or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for any interruption of use or loss or corruption of data. Sonyc Production shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that your use of the Services will be in strict accordance with our Privacy Policy, Cookies Policy, this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area. This also applies regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country of origin or the country in which you reside). Additionally, use of Services must abide by all of our Policies.

Idemnification

You agree to indemnify and hold harmless Sonyc Production, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Services or the website (sonycproduction.com), including but not limited to your violation of this Agreement and / or any Sonyc Production sales, ethics or similar policies.

Miscellaneous

This Agreement constitutes the entire agreement between Sonyc Production and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Sonyc Production, or by the posting by Sonyc Production of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Services will be governed by the laws of the state of Belize.

If any part of this Agreement (and / or our policies) is held invalid or unenforceable, that part of will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. Sonyc Production may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

Unsolicited Ideas

Sonyc Production and its employees do not accept or consider unsolicited ideas, including suggestions, proposals, original artwork, or ideas for new products, new promotions, new advertising campaigns, new or improved products and / or services, or feature enhancements, processes, materials, new product names, marketing plans or any other idea (collectively referred to as “Submissions”) in any form.

This policy is to avoid potential misunderstandings or disputes when Sonyc Production products, services, features, or marketing strategies might seem similar, or possibly even identical to, ideas submitted to Sonyc Production. If you submit ideas, despite our request that you do not send us any ideas, the following terms shall apply to your Submissions regardless of what your letter says.

– Terms of Idea Submissions

You agree, Sonyc Production has no obligation to keep Submissions confidential; and, Sonyc Production shall have no obligation to review or provide a response to the Submission; and, Sonyc Production may redistribute the Submission, in whole or in part, including its contents, for any purpose, in any way; additiionally, your Submission and contents therein will automatically become the property of Sonyc Production, without any compensation (or acknowledgement) to you.

– Regarding Feedback

Sonyc Production does welcome feedback regarding existing products, services, marketing strategies, and current business operations. If you would like to send us your feedback, please use our Contact Form. Only provide specific feedback about existing areas of business; do not include ideas that would violate our Unsolicited Ideas Policy — as we will be unable to accept or consider them.

Any feedback you provide shall be deemed non-confidential. Sonyc Production shall have no obligations concerning the feedback, contractual or otherwise, and shall not be liable for any use or disclosure of any feedback provided. Sonyc Production shall be entitled to the unrestricted use of the feedback for any purpose whatsoever, commercial or otherwise, without any compensation to you.

Trademark & Brand Usage

For Sonyc Production licensees, authorized resellers, developers, customers, and any other party wishing to use Sonyc Production’s service marks, trademarks or images in promotional, advertising, instruction, reference materials, or on their own website, products, packaging, or labels.

If you are a licensee and you have been provided special brand usage guidelines with your license agreement, please follow those guidelines. If your license agreement does not provide brand usage guidelines, use these guidelines.

This policy is designed to help you use our brand and assets, including our logo and trademarks, without having to negotiate a separate agreement with Sonyc Production. If you would like to use our logo, service marks, or trademarks in a format or way that is not covered by this section, you absolutely must contact us with the intended use and any accompanying visuals for written permission to use our registered trademarks.

By following these brand guidelines, you help us protect our valuable intellectual property rights and our brand. By using a Sonyc Production service mark, trademark, trade names, or trade dress, in whole or in part, you are acknowledging that Sonyc Production LLC is the sole owner of the trademark and you promise not to interfere with our rights in dealing with the trademark, including but not limited to Sonyc Production’s use, registration of, or application to register such trademark, alone or accompanied by other words, anywhere in the world. Further, by using a Sonyc Production trademark, you agree that you will not misuse or cause harm to any Sonyc Production trademark.

– Using the Sonyc Production Logo

We do not allow the use of our image logo, except as permitted under fair use doctrine. If you are writing a news article or a part of a news publication and / or looking for a high-res logo, please Contact Us with your topic and talking points.

– Merchandise and manufactured items

We do not permit the use of our service marks, name or logo on merchandise.
Naming applications, products and domains

Do not use “Sonyc Production” in your domain names, software or applications, or products / services in any way whatsoever without the prior written consent of Sonyc Production LLC. Especially, avoid using “Sonyc Production” or similar verbiage in relation to video production, videography, video editing or any software, service or product, or website that primarily deals with photography and videography.

– Visual Designs

Do not copy our visuals, aesthetics, designs, website, or software applications as this could create confusion for our customers, website users, and app users.

– Disparagement

You may not use Sonyc Production marks in a disparaging manner.

– Endorsement or Sponsorship

You may not use Sonyc Production, or any other Sonyc Production mark, in a manner that would imply affiliation with Sonyc Production, or an endorsement by Sonyc Production, unless you have received explicit written authorization from us.

– Variations, Takeoffs or Abbreviations

You may not use variations of the Sonyc Production name for any purpose, including the phonetic equivalent, foreign language equivalent, takeoff, or abbreviation of a trademark for any purpose; for example, “Sonyc Production Product Name” or any other variation that may include Sonyc Production in prefix, suffix, or as a word part.

Sonyc Production service marks, trademarks, trade names, and trade dress are valuable intellectual property assets. We take the misuse, abuse, and harm of our trademarks seriously. If you have questions or concerns about Sonyc Production’s legal terms, policies, copyright information, trademark information, or other legal topics, please contact us.

The following terms are incorporated by reference, and below.

– Website Use

Describes how our website may be used. Do not use this website, or order services, if you do not agree to the Website Use Terms described in this policy.

– Privacy Policy

Describes how we collect and use information you send to us by visiting our website or by ordering service. Do not use our website and do not order our services if you do not agree to our Privacy Practices described in this policy.

– Cookie Policy

Describes how we use cookies. Do not use our website and do not order our services if you do not agree to our Cookie Practices described in this policy.

– Videography Terms

Describes how our video production services may be used. Do not purchase our videography services if you do not agree to these Videography Terms.

– Service Policies

Describes our Code of Ethics, Safety Policy, Sales Policy and Storage Policy. Do not purchase our services if you do not agree to our policies as described.

Website Terms of Use

By accessing the website at https://sonycproduction.com/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License

a.Permission is granted to temporarily download one copy of the materials (information or software) on Sonyc Production’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
i.modify or copy the materials;
ii.use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii.attempt to decompile or reverse engineer any software contained on Sonyc Production’s website;
iv.remove any copyright or other proprietary notations from the materials; or
v.transfer the materials to another person or “mirror” the materials on any other server.

b.This license shall automatically terminate if you violate any of these restrictions and may be terminated by Sonyc Production at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

a.The materials on Sonyc Production’s website are provided on an ‘as is’ basis. Sonyc Production makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
b.Further, Sonyc Production does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Sonyc Production or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Sonyc Production’s website, even if Sonyc Production or a Sonyc Production authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on Sonyc Production’s website could include technical, typographical, or photographic errors. Sonyc Production does not warrant that any of the materials on its website are accurate, complete or current. Sonyc Production may make changes to the materials contained on its website at any time without notice. However Sonyc Production does not make any commitment to update the materials.

Links

Sonyc Production has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Sonyc Production of the site. Use of any such linked website is at the user’s own risk.

Modifications

Sonyc Production may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Belize state and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Video Production & Videography Terms

The following terms of service (hereafter referred to as “Videography Terms”) apply when contracting Sonyc Production to perform video production services (herein referred to as the “Video Services”) for you, or the entity that you represent.

Video Services are provided by Sonyc Production LLC (“Sonyc Production”) and are subject to your acceptance, without modification, of the Videography Terms and all other terms and policies that may be included by reference, including the Service Agreement.

Notice of Terms

The Video Services herein are made only available for lawful purposes, to persons at least 18 years of age. You may only contract Video Services if you are able to form a binding contract with Sonyc Production and are not a person barred from doing business or receiving Services and / or Video Services under the laws of the United States or other applicable jurisdictions. If you are accepting the Videography Terms on behalf of an organization, company, government, or other legal entity, you represent and warrant that you are authorized to do so. You may only contract our video production services from Sonyc Production only after accepting these Videography Terms; and, only in compliance with all applicable local state, national, and international laws, rules and regulations; and, only after accepting our full Service agreement.

Please read this Agreement carefully before contracting Video Services. By placing an order via telephone, website, in person, or by any ordering mechanism developed in the future, you agree to become bound by the Terms of this Agreement. If you do not accept all of the Terms, without modification, then you may not place an order or contract video production services from Sonyc Production. If these Terms are considered an offer by Sonyc Production, acceptance is expressly limited to all of these Terms.

– Contract Services

Sonyc Production is contracted at your directive; therefore you acknowledge and understand that you alone are responsible for the images and audio Sonyc Production records on video. You represent and warrant that you have the authority to record video and audio at your event, at the venue and time described.

– Audio & Video Laws

You are responsible for notifying (i) the venue, (ii) event attendees and guests, (iii) the proper authorities, owners, government officials, agents or representatives and (iv) any other applicable parties that you will be recording video with audio at your event. You will ensure that by contracting Sonyc Production to record video and audio at your event, both you and Sonyc Production are complying with all applicable local state and Belize state laws.

– Video & Audio Notification

You alone are responsible for notifying venue, guests, attendees, passerby, any venue or local regulator including property owners, interviewees, and applicable persons that you have contracted Sonyc Production to capture video and audio. You represent, warrant and understand that you alone are responsible for notifying guests and attendees that Sonyc Production will be recording video and audio and directing those who wish not to be captured on video or audio to avoid us.

– Copyright & Sharing

You are the sole copyright holder for all video and audio we record. However, we need certain rights from you, to provide Video Services to you. You hereby grant Sonyc Production a non-exclusive, transferable, sub-licensable, royalty-free, irrevocable, worldwide license to use any video and audio we record on your behalf in connection with the services we provide to you.

– Portfolio & Samples

Unless you have explicitly requested a Non-Disclosure Agreement (“NDA”), you hereby grant Sonyc Production and its affiliates a non-exclusive, transferable, sub-licensable, royalty-free, irrevocable, worldwide license to use the video and / or audio we record in portfolio, in promotion or for other marketing purposes.

– Delivery & Specifications

Videos will be delivered in a digital format. A link will be emailed to your email address, allowing you to download your videos. Specifications of these digital copies can be found on our specifications page, which may change over time.

Code of Ethics

Customer satisfaction, privacy, abiding by the law, being respectful, and great service are important to us. Our videographers, editors, and video production professionals subscribe to this code of ethics upon being hired, and are routinely refreshed during their employment. We aim to treat our customers with respect at all times.
Videographer Code of Ethics

– Achieve the highest quality of work at all times.

– Always maintain a cooperative, helpful and positive attitude.

– Always be accurate and honest in the representation of people on camera.

– Document — Never intentionally alter or influence events during filming.

– Do not accept gifts or compensation from others.

– Only film lawfully, and respect the privacy of others.

– If an individual does not wish to be on video, avoid them.

– Be awesome to customers, and thankful for them.

Safety Policy

We take the safety, health and general well being of our videographers and crew members seriously and ask that customers respect these safety standards. Please note, videographers may refuse to perform an action if it endangers them or the equipment. Our videographer work with customers, within these standards.

Videographer Safety Policy

– No filming outdoors during rain, extreme fog, or thunderstorms.

– No filming outdoors when the temperature is below 50° F (10° C), or over 95° F (35° C).

– We cannot film within 10 feet (3 meters) of open bodies of water.

– We cannot bring equipment onto open-roof (i.e., not fully enclosed.) boats.

– We cannot walk backwards, or run while handling cameras.

– We cannot go onto roofs or scaffolds lacking guard rails.

– We cannot climb ladders, but may go up stairs.

– We will not enter homes, offices, or premises that are unsafe or hazardous.

– Videographers will flee to safety during nearby fights, riots, or crimes in action.

– Videographers will leave if they become threatened or feel unsafe.

– Videographers will leave if there are unlawful activities taking places.

– Videographers may refuse any customer request or action if, in their sole discretion, they feel such request or action would endanger themselves, equipment or is unlawful.

Sales Policy

Accepting Orders

Please carefully review and familiarize yourself with these sales practices prior to purchasing or contracting Sonyc Production — Additionally, see Videography Terms.

– Subject to Approval

Requests made through the Estimate & Order Builder are subject to review; i.e., price, availability and order contents must be verified manually. Once approved, we will issue an invoice accordingly, and accept your order upon full payment.

– Refusing & Waitlisting Orders

We reserve the right to deny any request or order for any reason. You also understand that due to market conditions (i.e., supply and demand constraints, or general availability,) we may waitlist orders for any reason, at our discretion.

– Automated Price Estimates

Our website aims to provide automated price estimates for the convenience of customers. However, due to the nature of computers, and complexity of video production, automated pricing estimates may not reflect appropriate or relevant pricing for your project. Pricing on our website is, at best, an approximation, and therefore automated pricing should not be considered a quote, nor a guarantee.

– Geographic Limitations

Sonyc Production is a video production company based in Belize and we accept orders wordwide. However, we reserve the right to reject orders due to geographic area or travel limitations that would be too cumbersome, or difficult, unsafe or unprofitable to serve. Pricing may not reflect actual travel charges.

Payment & Booking

– No Reservations

Availability is typically on a “first come, first served” basis, and should never be assumed otherwise. Reservations are only made upon receiving payment.

– Non Payment & Partial Payment.

Orders must be fully paid before performing services unless otherwise stated on an invoice. Orders not paid in-full, prior to filming, will not be fulfilled.

– Split payments

We only accept split payments for orders above $1,500 in value, and / or under special circumstances as listed on an invoice. Split payment is subject to a fee.

– Payment Plans

Orders above $20,000 in production value may qualify for special payment terms; e.g., weekly or bi-weekly payments relative to the project scope.

Terms of Sale

– Schedule Changes

All schedule changes, however small, are subject to a $50 schedule change fee. Schedule changes may be incompatible with our availability — in which case, cancellation policies apply.

– Cancellations & Fees

All orders are immediately 50% non-refundable. By contracting Services from Sonyc Production, we reserve equipment, videographers and other resources for your video project and this reduces our availability with other customers.

All cancellations must be made at least 14 days prior to filming. The cancellation fee is 50%. Any cancellation thereafter will be considered a forfeiture of the full amount.

– Upon Our Arrival

Once our videographers arrive to your specified location, at your specified time, your order cannot be cancelled, shortened, or refunded in whole or in part.

– Refunds

Service is not refundable. We are only able to refund up to 50% of the order when (a) no services have been performed, (b) the order has been cancelled with advance notice as mentioned above, AND (c) we have not incurred any production expenses; e.g., booking, procurement, travel or similar expenses.

The cancellation fee is 50% of the order total, after incurred expenses have been deduced — or, 100% if not cancelled within 14 days prior to filming.

Please note, we reserve personnel and gear for accepted / booked orders, and actively refuse other customers to prevent overbooking. Our cancellation fee is what allows us to confidently plan and book projects in advance.

– Acts of God

Sonyc Production may terminate this Agreement and suspend fulfillment of all Services, in whole or in part, in the event of acts of God beyond our control, including war, government regulation, terrorism, natural disasters, strikes, civil disorder, curtailment of transportation, or similar emergency beyond our control, making it impossible, illegal, or commercially inadvisable, or which materially affects our ability to perform our obligations under this Agreement in whole or in part. We may also cancel any order, or suspend Services without liability.

Storage Policy

Our video production services involves the archival, storage, and delivery of customer videos. These terms outline our policies and obligations for storing customer videos on our servers, and how we treat customer data over longer timeframes.

Archival Policy

– Original Camera Footage

Stored for 14 days post production. We may, at our sole discretion, store this content indefinitely, but have no obligation to You to store it beyond 14th day after filming. If you require the original footage, notify us prior to filming.

– Compressed Raw Footage

Stored for 90 days post production. We may, at our sole discretion, store this content indefinitely, but have no obligation to You to store it beyond 90 days after filming. All customers should create backup copies of their videos.

Storage Policy

– Restricted Employee Access

We take great care to protect customer videos from being accessed by employees. Generally, employees may only access your videos on a need to know basis, to comply with legal requests, or to perform services that you have explicitly contracted or asked us to perform.

– Data Location

We may transmit your video content to data centers outside of your country or place of recording, for backup, delivery to you, or for the purposes of serving customers.

– Backups

We may backup videos, internally or offsite, but have no obligation to do so.

– Responsibility

You are responsible for the long-term safekeeping of your video(s) and data. You should never rely on another entity to backup and protect your data. We recommend all customers make backup copies of their video(s).